Frequently Asked Questions
How can CARE SERVICES assure the quality and reliability of its personnel (security guards, cleaners, etc.)?
CARE SERVICES has a strong core of long-time employees, invests in professional development training, and employs around 12,000 highly skilled and trained uniform guards. We pride ourselves on the quality of our service and continually monitor international market standards.
Does CARE SERVICES offer customized security and service solutions, or are they standardized packages?
We offer customized, proactive solutions. Our approach starts with a detailed “Understand” phase of your specific business and needs, followed by a Design phase to create a perfectly tailored solution, which may involve a single service or an integrated solution from our portfolio.
We operate in a specialized sector (e.g., healthcare/financial institutions). Do you have experience in our specific industry?
Yes, we have proven, successful operational models for over three decades across a wide range of industries, including Manufacturing & Industrial, Commercial Real Estate, Financial Institutions, Healthcare, Government Services, and Shopping Centers.
How does CARE SERVICES integrate technology into its security offerings?
Our Electronic Security division offers a complete wide range of state-of-the-art solutions that cover end-to-end surveillance, monitoring, and fire-fighting challenges. We are equipped with 40 fully-equipped sites and squads across Egypt, and can connect clients to a 7/24 Monitoring Room for timely response.
Can CARE SERVICES provide an all-in-one solution that bundles multiple services like security, cleaning, and maintenance?
Absolutely. Our Integrated Services division specializes in offering total solutions, including a combination of Facility Maintenance, Security Guards, Cleaning Services, Vehicle Maintenance, and more, customized to your exact needs.
What is the geographical scope of CARE SERVICES' operations for a potential contract?
CARE SERVICES is a leading regional group covering the MENA region. We boast over 40 locations and a local presence with the capacity to operate in all corners of Egypt, even in remote areas where other companies do not.
How does CARE SERVICES ensure business continuity and quick response in case of an emergency or incident?
We maintain a high level of readiness (“WE’RE ALWAYS READY”). For electronic security, we have Care Squad Teams connected to our 7/24 Monitoring Room to respond accordingly and in a timely manner. Our commitment is to provide unparalleled service and systems.
Can CARE SERVICES handle large-scale, complex projects like securing major public infrastructure or managing large commercial assets?
Yes. Examples include providing Cleaning Services for Cairo International Airport – Terminal 1 and Cairo Underground Metro, securing events, and managing large assets like Opera Garage, the largest multi-storey garage in Egypt.
What differentiates CARE SERVICES from other regional security and facility management providers?
We are the pioneer in this industry since 1979, offering unparalleled service, systems, and solutions. We act as a “Glocal Partner,” large enough to meet any challenge yet agile enough to adapt to unique local needs. Our focus on client relationships and integrated services sets us apart.
How does CARE SERVICES manage and protect sensitive assets like cash and valuable documents?
Our subsidiary, AMANCO, specializes in securing the transportation of cash (Cash-in-Transit) and provides cash management services. We also offer secure document archiving and safeguarding in environmentally and security-controlled storage rooms.